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Working at ING

Take a look at our
Orange Culture

Working at ING means working with great people: friendly, collaborative and (we think) fun! We empower the people around us and our customers to stay a step ahead. A job at ING comes with autonomy and the expectation to drive progress, deliver superior value for customers and create a more sustainable future for people and planet.

Collaborative culture

Ask anyone at ING why it’s a special place to work, and they will most likely answer “our Orange Culture”. What makes it so unique? We are go-getters that like collaborating, helping each other and having fun at work. We take our job seriously but not so much ourselves. We believe our Orange Culture sets us apart from other organisations. It connects us and moves us forward. It is driven by our values and behaviours: what you can expect from others, and what they can expect from you when working together.

Values we live by

Our values are the non-negotiable promises we make to the world. The principles we stick to no matter what.

We are prudent

We deal with other people’s money and financial information. Few things in life or business could be more important or more sensitive.

We are responsible

From the projects we finance to the lighting in our offices, we are mindful that every aspect of our business has social and environmental impact.

We are honest

We carefully weigh the impact of our actions and make decisions that are considerate of all involved.

Behaviours we adhere to

These are our ways of being that make us different from the rest, the commitments we make to each other and the standards by which we measure performance.

Take it on, make it happen

You take responsibility
You delegate
You ask actively
You speak up

Help others to be successful

You collaborate
You listen
You contribute
You trust

Always be a step ahead

You challenge
You bring change
You invent and simplify
you are courageous

Making an impact

As a global bank, the work we do touches many lives – retail customers, corporate clients, shareholders, suppliers – and we strive to have a positive impact on them and our planet.

Banking for more than 38 million customers

People don’t need banks, they need banking. Our promise to customers is to give them confidence in their ability to make decisions and to move forward. To offer them an experience that is easy, instant, personal and relevant.

What this looks like depends, of course, on who they are. For individual customers and small businesses, we focus mainly on mobile banking, while for mid-corporate and Wholesale Banking clients it’s all about personal relationships, superior sector and network expertise.

Making banking safe and secure

ING's operations touch many lives: customers, employees, shareholders, suppliers. Everyone within these groups can, and should, expect us to act with integrity.

The most important factor in keeping customers’ and ING's data safe is our people. Working in Compliance or other departments at ING means you play a key role in safeguarding the integrity and security of the services we provide to customers, employees and society at large.

Sustainable at the heart

We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. We strive for net zero emissions in our own operations. That means making sure our buildings, data centres and how we use transport are in line with the low-carbon economy of the future.

But we can do more. As a global bank with billions flowing through our books, the biggest impact we can make is through our financing, and we are committed to steering our portfolio in line with global climate goals. In practice, steering usually means engaging with our clients to help them make the tangible changes needed to decarbonise the economy. One example of this is by providing sustainability-linked loans and bonds to our clients.

Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance more that’s not.

Learn more about our progress on climate

Flexible way of working

Home or office? In most cases, it’s up to you. Our hybrid work setup allows flexibility, as long as you actively engage with and contribute to your team. We empower you to strike the right balance between work and personal life.

Potential to grow

We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning and take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. With activities in over 40 countries, there is no shortage of international opportunities for ambitious people who want to make a difference.

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